| Important information
for our patients,
and their parents from...
Drs. Concannon & Vitale LLC
Pediatrics & Adolescent Medicine
1145 Reservoir Avenue, Suite 124
Cranston, Rhode Island 02920-6055
Office: (401) 943-7337
caring, experience, and trust"
TO PARENTS OF OUR YOUNG PATIENTS...
We accept new patient appointment requests from the patient's parent or legal guardian only; and not from any other relative, baby-sitter, or agency.
Please know that simply making an appointment with us does not establish a doctor-patient relationship until we have examined your child in our office or at the hospital.
We have pediatric coverage arrangements with D'Alessandro,
DeAngelis, Eden, LeFebvre, Nevola, Ohnmacht,
and Vieau. We take turns covering for pediatric
patients on weekends, holidays, vacations, and summer
Wednesdays. Be assured that in our absence your child
will be able to be seen by a qualified pediatrician if
When on the phone with a doctor describe all your child's symptoms clearly. Please have a pen and paper available and your pharmacy's phone number at hand. We recommend that you do not go to urgent care clinics for minor illnesses without first calling us. The decision to have your child seen at an emergency room, an urgent care center, or at our office the next day will depend on the nature of your child's illness, so please call us first. If your child has a serious accident, go directly to the emergency room and have the doctor there call us. Of course, if you need immediate help for a serious emergency call 911.
Please be aware that if your phone has anonymous caller
block features, it may be impossible for a physician to
call you from their home or cell phone. You must
dial *86 to
de-activate this feature so that you can receive the
call-back. Please do not save or *69 the numbers
from which we call you, as they may be the phones of our
friends or relatives that have no knowledge of how to
reach us. The ONLY
number for you to call us at should be at 943-7337.
For poison emergencies, call the Poison Control
Center at 1-800-222-1222. This number is answered
24 hours a day, 7 days a week. The Poison Control
Center will give you detailed information regarding your
response to your child's poison accident.
Please anticipate the need for prescription refills for
when we're in the office. In most cases, the best
way to request a prescription refill is to simply call
your pharmacy directly.
We are on the staff of Women &
Infants Hospital and Hasbro
Childrens' Hospital. We see full
term babies ourselves at Women & infants. Premature
or ill babies are, of course, attended to by the
neonatal specialists in the Newborn Intensive Care Unit.
If your child is hospitalized as an inpatient at Hasbro
Childrens' Hospital, the pediatric hospitalist service
or appropriate pediatric specialist service will assume
care of your child while admitted. We will still
drop in to see your child periodically throughout the
Sorry, but it is both impossible and inappropriate for us to answer medical questions sent by e-mail or through our portal. Quite simply, the level of concern in a parent's voice cannot be expressed in an e-mail. We therefore do not feel that e-mail is safe, secure, or effective for pediatrician-parent communication.
Please call us instead at 943-7337
The mission of Drs. Concannon & Vitale is to provide exceptional health care for infants, children, and teens through college age. We provide both preventative health maintenance, and management of routine to complex health problems by using a Patient Centered Medical Home practice model. Our vision is to help our patients receive the best in health care, to prevent the development of health problems, to help achieve their personal highest level of health, and to teach patients and their parents to help manage any medical problems. To this end our staff members treat each individual with respect, maintain confidentiality, and practice state-of-the-art medical care.
Our practice model incorporates associate staff to help us meet quality goals and manage patients with more complex health issues. We also provide patient/family access to evidence-based care and self-management support.
PAYMENT & INSURANCE...WHAT YOU NEED TO KNOW
We currently participate in the following major health insurance plans:
Some restrictions may apply, and some newer or smaller health plans are added occasionally, so please call our office manager for better information. Please bring your current health insurance card and any required co-payment with you at the time of each visit. All applicable co-payments are collected upon check-in for the appointment. For managed care plans we require that our names (or those of doctors in our on-call group) MUST be listed on your child's insurance card.
Those with insurances that do no not directly cover our fees, or who self-pay, are expected to pay at the time of service. You may submit our bill with your insurance form to your health plan. We will assist you in filling out these forms if you ask.
We do not discriminate based on race, color, sex, age, or disability, but we are a pediatric practice that restricts itself to the medical care of infants, children, teens, and previously-established younger adults through college age.
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| DIRECTIONS TO OUR OFFICE
From the South:
From the North:
|Dr. John Concannon is a
board-certified pediatrician, and is a Fellow of the
American Academy of Pediatrics, the national organization
for pediatricians working to provide the best in modern
health care for infants, children, and adolescents.
He is a graduate of Providence College, and received his
medical degree from Kansas City University of Medicine and
Biosciences. He trained in pediatrics at Childrens
Medical Center and Wright State University School of
Medicine in Dayton, OH. After a stint in the US Air
Force, he has been in private practice in Cranston since
1987, is widowed, remarried, a father of two grown
children, and a proud grandfather of seven (so far).
| Dr. Colleen Vitale is a board-certified
pediatrician, and a Fellow of the American Academy of
Pediatrics. She is a graduate of LaSalle Academy and
Boston College. She received her MD degree from New
York Medical College, and completed her pediatric
residency training at Brown University and Hasbro Childrens Hospital. Dr.
Vitale is married and the busy mother of two pre-teen
|Kathryn Oberacker, FNP-BC, our new
board-certified Nurse Practitioner graduated from
UMass-Amherst, received her nursing degree from Our Lady
of the Elms College in Chicopee, MA, and her Masters as a
Nurse Practitioner from Simmons College in Boston.
Nurse Katie is married with one son.
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