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Important information for our patients...
and their parents from...


Drs. Concannon & Vitale LLC
Pediatrics & Adolescent Medicine
1145 Reservoir Avenue, Suite 124

Cranston, Rhode Island 02920-6055

Office: (401) 943-7337
Fax: 401.942.1509
Web: DrConcannon.com or DrVitale.com

Drs. Vitale & Concannon

TO PARENTS OF OUR YOUNG PATIENTS...
We are a child health practice servicing children from birth to twenty. We like to think of ourselves as easy to approach, and we value your input in making health decisions for you child. Thank you for taking the time to read this information. We hope you'll share this information with any friends, relatives, or sitters who are responsible for your child in your absence. 

APPOINTMENTS

We are available for scheduled appointments in our Cranston office...

We try to see all patients on an appointment basis. We make every effort to honor all time commitments, but please realize that medical emergencies do occasionally occur. Late afternoon appointment times are more often affected by the unpredictable nature of pediatrics. Note that we anticipate some erratic scheduling during 2007 as we update to electronic medical records. 

EMERGENCY CARE

When your child has medical needs outside of office hours which you think are urgent and can't wait until the next day, call 943-7337. Our answering service will call the doctor on call, who will return your call as soon as possible. If for some reason there is no answer after 3 minutes, call the answering service back line at 521-0900.

We have pediatric coverage arrangements with Drs. Colantonio, D'Alessandro, DeAngelis, Mennillo, Nevola, and Ohnmacht. We take turns covering for pediatric patients on weekends, holidays, and vacations. Be assured that in our absence your child will be able to be seen by a qualified pediatrician if needed.

We are on the staff of Hasbro Childrens' Hospital and Women & Infants Hospital. The decision to have your child seen at an emergency room, an urgent care center, or at our office the next day will depend on the nature of your child's illness.

When on the phone with a doctor describe all your child's symptoms clearly. Please have a pen and paper available and your pharmacy's phone number at hand. If your child has a serious accident, go directly to the emergency room and have the doctor there call us. 

Please be aware that if your phone has activated anonymous caller block, it may be impossible for a physician to call you from their home or cell phone.  You must dial *86 to de-activate this feature so that you can receive the call-back.  Please do not save the numbers from which we call you, as they may be the phones of our friends or relatives that have no knowledge of how to reach us. The ONLY number for you to call us should be at 943-7337.

For poison emergencies, call the Poison Control Center at 1-800-222-1222. This number is answered 24 hours a day, 7 days a week.  The Poison Control Center will give you detailed information regarding your response to your child's poison accident.

Please anticipate the need for prescription refills for when we're in the office.


PAYMENT & INSURANCE...WHAT YOU NEED TO KNOW

We currently participate in the following major health insurance plans:

Some newer or smaller health plans are added occasionally, so please call our office manager for better information. Please bring your current health insurance card and any required co-payment with you at the time of each visit.  All applicable co-payments are collected upon check-in for the appointment. For members with RIteCare insurance, we participate in United HealthCare, Neighborhood Health Plan, and BlueCHiP products.

Those with insurances that do no not directly cover our fees, or who self-pay, are expected to pay at the time of service. You may submit our bill with your insurance form to your health plan. We will assist you in filling out these forms if you ask.

Dr. Concannon Dr. Vitale
Dr. John Concannon is a board-certified pediatrician, and is a Fellow of the American Academy of Pediatrics, the national organization for pediatricians working to provide the best in modern health care for infants, children, and adolescents.  He has been in private practice in Cranston since 1987, is a father of two children, and a proud grandfather. Dr. Colleen Vitale is Dr. Concannon's daughter, a board-certified pediatrician, and a Fellow of the American Academy of Pediatrics. She is a graduate of LaSalle Academy and Boston College.  She received her MD degree from New York Medical College, and completed her pediatric residency training at Brown University-Hasbro Childrens Hospital.


1145 Reservoir Ave, Cranston

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1145 Reservoir Avenue

DIRECTIONS TO OUR OFFICE

From the South:
From the North:
Easiest Directions:
Additional Comments:
Thank you!                                                                                 
Rev: 5/2007  brochure.html

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